Over-the-phone interpreting (OPI), also known as telephonic interpreting, is the act of translating one language to another over the phone. This can be done via a 2 or 3-way call and happens between you, the interpreter, and the party you are trying to reach. It is especially useful when you have an immediate or last-minute need for interpreting services you were not able to pre-schedule or when the person you need to communicate with is in another location.
Get Over-The-Phone Interpreting on The Go
Affordable Language Services offers OPI services through an app that makes OPI simple and accessible. Ideal for the service, healthcare, social service, and education industries, the app allows us to offer our services across the country. Whether it be an onsite emergency or scheduled meeting, our over-the-phone interpreting app is there when you need it.
Simply call a phone number and communicate the language you need.
There’s no need to schedule ahead, and service is offered around the clock, 365 days a year.
You will have access a national database of qualified interpreters who are fully vetted.
Over 175 languages are available for interpreting services.
How Our OPI Service Works
Once your account with Affordable Language Services is set up, you will be provided a phone number and pin or you can download the OPI app and begin communicating. The app works on a computer, tablet, or mobile phone, so you have easy access wherever you are. Utilizing the app allows for a faster and easier process since the app is preset with your phone number and pin, removing the need to dial in each time.
How To Get Started
How To Make A Call In The App
Login to the OPI app
Complete Requested Pre-Call Information
Call For an Interpreter
Begin the Interpretation Session
Rate the Quality of the Call
How Is Affordable Language Services Different From Other Language Service Providers?
We do not require our customers to own any special equipment to use our services. Many other over-the-phone interpreting companies who use this app (or similar ones) offer the first year for free. After that, they then charge a monthly minimum and maintenance fees. We don’t. When you go through Affordable Language Services, you’ll only get charged for the calls that you actually make. That way, if you go a month or two without using the app, you’re not paying for services you aren’t using. There are no maintenance fees, no expensive updates, and no minimums to pay. Just telephonic interpreting, right when you need it.
The OPI app also offers video remote interpreting capabilities. Sometimes this service is preferred because you are able to use video to read body language and facial expressions. Learn more about our VRI services here.
For over-the-phone interpreting services, look no further than Affordable Language Services. For more information, contact us today!