Lynn Elfers, CEO & Owner
Lynn Elfers attended the University of Cincinnati and was a former full-time volunteer in Costa Rica. What originally began as a desire to help individuals, grew to become a thriving company. Lynn guided the company through the natural evolution of an ever-growing professional interpreting service working in high-stress locations such as medical emergency rooms to a blossoming company which incorporates all branches of language services. Here’s more on Lynn’s thoughts on leadership from her interview on From Founder To CEO.
Nancy McMahon, Vice President- Customer Engagement
Nancy is a graduate of Xavier University and her current role is with Affordable Language Services as Vice President of Customer Engagement. She works collaboratively with internal and external teams defining and refining better solutions for today’s challenging and much needed Language Service Programs.
Previously with Pinnacle Talent Solutions she was responsible for partnering with leaders in private organizations as they decided to grow their organization and employee base. Working hand in hand with internal associates, client presidents and CEO’s as they defined the value and look of new critical leadership roles – assessing and building from the ground up.
Prior, Nancy spent 19 years with a large full-service staffing company and served the last 10 years on the leadership team as the Executive Vice – President of Sales and Operations (including OnSite and Vendor Management) for Enterprise Accounts. Her responsibilities included managing $135 million region and serving on a select internal team tasked with preparing the company for sale. After transitioning from the new ownership, she started an OnSite Company building and managing a $7 million organization specializing in Staffing and Site Training. She sold this organization to a larger staffing firm.
Our Operations Team
Elba Madison, Vice President – Interpreting Operations
Elba Madison is originally from Panama, a Fulbright scholar graduated from the University of South Alabama with a Bachelor’s degree in Statistics and minor in Mathematics. She has been an active interpreter for 12 years and a certified medical interpreter through the National Board of Certified Interpreters since 2013. She is the VP of Interpreting Operations at Affordable Language Services and a licensed trainer for the Medical Interpreter Training Bridging the Gap. She has been working hand on hand with the Hispanic Community in the Greater Cincinnati Area and is part of many non-profit organizations like the Latino Health Collaborative, Su Casa Hispanic Center, Friends of Batahola, Miracles in Action and many more.
Our Translation Team
Nicole Sheldon, Translations Operation Manager
Nicole has a B.A. in Linguistics from Miami University and speaks French, Russian, Japanese, and a little bit of Dutch. She has been worked on both the operations and sales side of the business during her time with us. She has strong experience in customer relationship management and process improvement.